Technical Support Internship (Johannesburg)

Are you looking for a way to get your foot in the door and gain some valuable experience in the Digital Signage space?

Look no further, Moving Tactics offers a 12 month (Paid) internship that is in partnerships with Yes4Youth to get you market ready. 

In order to be eligible for the internship, you need to meet the following criteria:

  • 18-34 years old
  • Candidate is defined in accordance with the BBBEE definition
  • South African citizen
  • Unemployed
  • Has not completed a Yes4Youth program previously.

If you are looking for experience in the Digital Signage space and have an interest in technical, installations and logistics, then this is the job for you!

Duties & Responsibilities:

Technical Support:

  • Conduct daily meetings, either in advance or on the day, with relevant staff to discuss upcoming tasks and requirements.
  • Understand and fulfill assigned responsibilities, assisting technicians and installers with any required tasks.
  • Provide support to on-site teams, installers, and support engineers as needed.
  • Maintain cleanliness and organization in the technical office at all times.
  • Ensure proper labeling of stock inventory.
  • Handle administrative duties within the technical department.
  • Assist the General Manager with miscellaneous tasks as necessary.
  • Configure SOC screens, LTE routers, players, and access points as required.
  • Conduct testing and identify any faulty equipment for further action.
  • Meet all specified deadlines consistently.
  • Maintain regular communication with all relevant parties on a daily basis.
  • Ensure all task deadlines are consistently met.

Stock Control:

  • Assist the Regional Stock Control Manager in ensuring smooth operational flow of all assets.
  • Conduct monthly full stock takes in the region with utmost accuracy.
  • Generate accurate weekly and monthly reports as required.
  • Stay informed about Moving Tactics FOC stock and client allocation.
  • Prepare correct stock in one location for next-day installations.
  • Manage the sending and receiving of correct stock to and from the Technical Department.
  • Verify incoming stock and ensure accuracy.
  • Maintain adherence to Stock Control Process and Procedures.
  • Ensure stock security through locked storerooms.
  • Keep storerooms neat, tidy, and accurately stocked.
  • Attend all invited stock-related meetings.
  • Maintain effective communication with team members and relevant departments.
  • Drive to suppliers for stock collection and delivery.
  • Manage control of installation consumables.
  • Ensure the generator diesel is topped up and the generator is operated daily, with regular checks.
  • Maintain cleanliness and organization in the basement.
  • Conduct regular risk assessments and report findings to the Stock Control Manager.
  • Provide assistance to the technical support department.
  • Assist the General Manager with any assigned tasks.

In-Office IT Support:

  • Provide computer and printer support.
  • Maintain antivirus software on all machines.
  • Perform backups of critical systems.
  • Conduct network maintenance.
  • Handle general cabling and WiFi maintenance.
  • Set up signage computers and screens.
  • Configure network devices.
  • Set up new laptops and equipment.
  • Maintain and support office camera and security systems.

General:

  • Always uphold professionalism, aligned with company core values.
  • Communicate clearly and effectively with both clients and colleagues.
  • Maintain a neat and tidy appearance, reflecting Moving Tactics’ professionalism.
  • Adhere to company processes and procedures consistently.
  • Prioritize safety by utilizing required personal protective equipment (PPE) and following safe work practices.
  • Be prepared for after-hours and weekend work as required to serve clients effectively.

Key Personal Competencies:

  • Highly developed sense of integrity and commitment to work 
  • Poses a sense of urgency and maintains stress awareness/management 
  • Poses a strong work ethic and team player mentality 
  • Ability to work independently
  • Excellent written and verbal communication skills 
  • Proactive and accountable 
  • Attention to detail is pivotal
  • Be efficient

Compliance, Risk and Quality:

  • Enforce company policies and procedures.
  • Ensure compliance with OHS/PPE regulations.
  • Adhere to insurance requirements for stock storage and security.

Skills and Abilities:

  • Attention to detail 
  • Strong time-management skills
  • Excellent communication skills
  • Strong basic computer and application skills (Excel, Word, Stock System etc)

Desired Experience & Qualification:

Minimum Requirements:

  • Minimum of a matric qualification is required
  • Advantageous: Qualification in technical subject/s
  • Experience in installing digital/electronic equipment (AV, PC’s , POS etc)
  • Basic computer skills
  • Willingness to learn

Package & Remuneration:

Basic Salary – R6,000.00 per month.

Company benefits:

Moving Tactics offers all internship programs the following benefits:

  • Company socials and team building events
  • Half day leave on your birthday
  • Study Leave – 1 full day per exam

Interested?

If this sounds like the perfect fit for you, kindly complete the online form with your personal details. Then, proceed to upload essential documents like your CV, motivational letter, and any additional files, such as certificates or a copy of your driver’s license. Ensure all uploads are successful and clear. This thorough process ensures your application is well-prepared for consideration.Please note that due to the volume of applications coming in, it is quite a lengthy process to get through so we ask that you please be patient. Should you not hear from us within the next couple of weeks, your application for this position has been unsuccessful.

We will however keep your CV on file should something more suitable arise.

Apply Now

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