QUEUE MANAGEMENT SOLUTIONS

Our Queue Management Solutions provide you with a way to better manage your customer’s experience while they wait for service and replace traditional waiting lines with virtual ones using technology.

Moving Tactics provide Queue Management Solutions that allow customers to select a service, receive a number in the queue, maintain their place in the queue without standing in a line, and be notified when it’s their turn for service. Not only does it reduce the amount of time your customers actually spend waiting but it also reduces the perceived waiting time. Most beneficially, it gives your customers the opportunity to continue shopping while they wait and, in so doing, increase their basket size.

KEY BENEFITS OF OUR QUEUE MANAGEMENT SOLUTIONS

No more lines

Allows customers to wait in a virtual queue instead of standing in a line

Peace of mind shopping

Customers can continue to shop without worrying about losing their place in line

Bespoke solution

Bespoke queue management solutions for linear, snake and virtual queues

Reporting

Online dashboard and reporting to allow for measurement of the brand, store or drilling down to a workstation’s performance

Measuring

Measure waiting and serving times

Better customer experience

Improved customer experience with SMS capabilities

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