Queue Management
Our Queue Management solutions provide you with a way to better manage your customer’s experience while they wait for service by replacing traditional waiting lines with virtual ones using the latest technology. Moving Tactics’ Queue Management solution allow customers to select a service, receive a number in the queue, maintain their place in the queue without standing in a line, and be notified when it’s their turn for service.
Not only does it reduce the amount of time your customers actually spend waiting but it also reduces the perceived waiting time. Most beneficially, it gives your customers the opportunity to continue shopping while they wait and, in so doing, increase their basket size.
QUEUE MANAGEMENT FEATURES
Variety of self-service kiosk options
SMS integration to accommodate a paper or paperless solution.
Browser-based Queue Call Pads
Advertise and manage content using Queue Management Screens.
Real-time analytics via online dashboards and reports.
KEY BENEFITS OF QUEUE MANAGEMENT SOLUTIONS
- Allows customers to wait in a virtual queue instead of standing in a line.
- Customers can continue to shop without worrying about losing their place in line.
- Bespoke queue management solutions for linear, snake and virtual queues.
- Measurement of waiting and serving times.
- Improved customer experience.
Want to learn More?
Get in touch today, to see how we can assist you!
It's as easy as 1... 2... 3...